Intercom Integration

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Never miss any of your agents activities any more and get them recored in your main communication tool Intercom. Get call logs and recordingsd seamlessly from CallMate right into Intercom without switching applications. With CallMates’s Intercom integration, you can now keep a click on all your call activities directly in Intercom. Get all your call activities, texts, call recordings, and voicemails logged automatically under the specific Intercom contact. Sign up with CallMate trial to experience the benefits now

Installation Steps


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Automatic call logging

Focus on moving your sales pipeline and let CallMate automatically log inbound and outbound calls, voicemails and missed calls, right in your Intercom contacts

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Call Note & Follow-Up Activities.

You can enable the Intercom call not and follow-up pop-screen in the CallMate phone. Your users can then easily enter call notes or schedule a new Intercom activity directly inside the CallMate phone after the call ends. They are also able to listen to the call recording directly after the call. This feature applies to inbound and outbound calls.
Stay on top of your call follow-up activities!

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Intercom Contact Integration

You can search and dial Intercom contacts directly from your CallMate softphone.
It does not matter if you dial a number directly or via search, all calls will be logged in Intercom. Of course you can also do a click-to-dial on any number inside Intercom. The number will be passed to the Intercom softphone. Easy dialing!