CallMate is now integrated into Intercom .
Happy Calling and Messaging
You can now create simple IVR reports showing which buttons where pressed, when and by who.
IVR name and IVR key press selection in the web phone
If a call is routed via an IVR the web phone incoming call pop screen displays the name of the IVR as well as the key which was pressed. This allows you to pick-up the call in a accurate and precise manner.
Incoming Number Tag's
Now you can "tag" your incoming phone numbers and see into which of your numbers the call came in before you pick-up the call